PRIVACY POLICY
SR GLOBAL Sàrl
We attach great importance to respecting your privacy and protecting your personal data. This is one of the reasons we have adopted this Privacy Policy.
We are committed to ensuring, as part of our activities, that your personal data is duly secured and protected. All data that you transmit to us is processed in accordance with the applicable legal provisions. We take appropriate technical and organizational measures to protect your data against unauthorized access, use and disclosure.
1. _cc781905-5cde -3194-bb3b-136bad5cf58d_ Scope and controller
Personal data means information that is likely to identify you directly or indirectly. We process various personal data concerning you in various ways, in particular when you use our websitewww.srglobalsarl.ch and www.srglobalsarl.com(hereinafter: the "Site"), when you subscribe to our newsletter and/or our notifications, when you contact us by e-mail or via our contact form, or when a contract (mandate, company , etc.) binds us to you.
This Policy is valid for all processing carried out by us.
Name and address of the data controller:
_cc781905-5cde-3194 -bb3b-136bad5cf58d_
SR Global Sàrl
_cc781905-5cde-3194 -bb3b-136bad5cf58d_ Chemin du Courtillet 39 – 1275 Chéserex – Switzerland
For any question or request relating to this Policy or the processing of your data, you can contact us by letter or e-mail, using the following contact details:
_cc781905-5cde-3194 -bb3b-136bad5cf58d_
SR Global Sàrl
_cc781905-5cde-3194 -bb3b-136bad5cf58d_ Chemin du Courtillet 39 – 1275 Chéserex – Switzerland
You are responsible for data security in connection with the use of your computer, smartphone and other computer equipment.
We invite you to read the following articles for more information on the personal data we process, the purposes concerned and the legal basis for each processing. The processing carried out does not go beyond the purpose of the processing indicated for each of them.
2. _cc781905-5cde -3194-bb3b-136bad5cf58d_ The processing of your data
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When you contact us via e-mail or via the contact form
If you fill in our contact form and/or send us an e-mail, the data you enter there, including the contact data you provide, will be stored with us for the purpose of processing your request.
The data you enter is not transmitted to third parties, except in the following cases:
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if they are irreversibly anonymized and transmitted in the form of statistics;
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if you give your express consent;
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if a legal obligation or a judicial decision to transfer obliges us to do so;
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if necessary to protect the safety of other users of our Tools;
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if necessary to enforce the terms and conditions or our rights.
We store this data until you ask us to delete it, revoke your consent to its storage or the purpose for storing the data expires (e.g. once the processing of your request has been completed) . In principle, general enquiries, comments regarding service issues, requests for information, etc. are kept for a period of three years from the last communication with you. Mandatory legal provisions – in particular retention periods – remain reserved.
The legal basis for this processing is Art. 13 par. 1 DPA, and where applicable Art. 6 para. 1 let. a GDPR.
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When we have entered into a contract with you or are in a pre-contractual relationship
If a contract is concluded with you, we will have to process multiple data concerning you, for the following purposes:
_cc781905-5cde-3194-bb3b-5136d_ manage the pre-contractual relationship and better serve you ;
· Suivre et gérer votre dossier ;
_cc781905-5cde-3194-bb3b-58d_bad
The types of information collected include the following data:
· Noms, prénoms, adresse postale, e-mail, n° phone ;
_cc781905-5cde-3194-bb3b_bad VAT number;
_cc781905-5cde-3194-bb5_bb3b-58d_ bank accounts.bad numbers
We collect this data either when you communicate it to us orally or in writing, via our Site or by other means.
The processed data is not transmitted to third parties, except in the following cases:
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if they are irreversibly anonymized and transmitted in the form of statistics;
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if you give your express consent;
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if a legal obligation or a judicial decision to transfer obliges us to do so;
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if necessary to protect the safety of other users of our Tools;
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if necessary to enforce the terms and conditions or our rights.
We store this data until you ask us to delete it, revoke your consent to its storage or the purpose for storing the data expires (e.g. once the limitation period has expired). Mandatory legal provisions remain reserved.
The legal basis for this processing is Art. 13 par. 2 lit. a DPA, and where applicable Art. 6 para. 1 let. b GDPR.
3. _cc781905-5cde -3194-bb3b-136bad5cf58d_ Our subcontractors
In general, we select subcontractors who offer excellent guarantees related to the protection and security of your data (certifications, etc.).
Our main subcontractors are:
- Site Host: INFOMANIAK NETWORK SA;
- Domain name management: WIX.COM LTD
500 Terry A Francois Blvd San Francisco, CA 94158
- E-mails and related data: INFOMANIAK NETWORK SA
Rue Eugène-Marziano, 25 CH - 1227 Geneva - Switzerland
VAT number: CHE - 103.167.648
Company number: CH - 660 - 0059996 - 1
https://support.infomaniak.com;
We require these subcontractors to comply with strict requirements. In this context, it is possible that some of them have confidential access to some of your personal data, but the contract that binds us obliges them to take appropriate measures to protect and secure this data.
4. _cc781905-5cde-3194_bad8dcf58d_data
We have implemented the necessary organizational and technical measures to ensure data security. The personal data we process is secure and access to it is limited to those who need it. For example, all data passing through our Site is secured according to the standards in force (HTTPS 256Bit Encryption).
In order to avoid losses, your data is saved daily in "back-up", which is kept for 1 week. All financial transactions are secured according to the strictest standards in force and guarantee compliance with PCI DSS (Payment Card Industry Data Security Standard) standards.
5. Rights
You have the following rights: a right of access, a right of rectification, a right to erasure, a right to limit processing, a right of opposition, as well as a right to data portability and a right to lodge a complaint with the competent authority if the GDPR is applicable.
To exercise your rights, please send us your request by signed letter, with a copy of your identity document, to the following address: SR Global Sàrl, chemin du courtillet 39, 1275 Chéserex, Switzerland. We will endeavor to respond within 30 days.
If data processing is based on your consent, you can revoke it at any time, for the future, without giving reasons. The revocation request must in principle be sent to us directly using our contact form or by e-mail to info@srglobalsarl.com. A procedure will then be sent to you.
6. Changes
We reserve the right to modify this Privacy Policy.
The current version is available on our Sitewww.srglobalsarl.com
7. Others
Swiss Removals Global can be used for "SR Global", active in the removals domain.
Effective date: 13.10.2022